The Ricoh Way
At Ricoh, we’re driven by more than the bottom line. Kiyoshi Ichimura formulated Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.
People, Planet and Profit define how we approach sustainability in our business and these three key pillars are reflected in our mission, vision and values.
The Spirit of Three Loves
Our Mission
We are committed to providing excellence to improve the quality of living and to drive sustainability.
Our Vision
To be the most trusted global company.
Our Values
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Customer CentricAct from the customer's perspective |
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PassionApproach everything positively and purposefully |
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GembaLearn and improve from the facts |
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InnovationBreak with the status quo to create value without limits |
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TeamworkRespect all stakeholders and co-create value |
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Winning SpiritSucceed by embracing challenges through courage and agility |
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Ethics and IntegrityAct with honesty and accountability |
Te Kaupapa Mātāmua
I te Rōpū Ricoh, e ū ana mātou kia kairangi te tuku i ngā mahi ki te whanake i te kounga o te oranga, ki te āki hoki i te toitūtanga o te whenua.
Te Whakakitenga
Kia whakapono nui te iwi ki a mātou hei kamupene ā-ao
Mātāpono
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KIRITAKIKa tākina ngā mahi mai i te aronga o ngā kiritaki |
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ARONGA Ā-NGĀKAUKia ngākaupai, kia aronui te aro ki ngā mea katoa |
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WHAKAWHANAKEKia ako, kia whakawhanake mai i ngā meka |
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AUAHATANGAKa puta i te pouaka e hua mai ai te kounga mutunga kore |
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MAHI TAHIKa whakaute i ngā kaihāpai katoa e puta kounga ai ngā mahi mā te mahi tahi |
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WAIRUA TOAKa angitu mā te māia me te tere o te hiki i ngā wero. |
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MATATIKA ME TE NGĀKAU PONOKia pono, kia tika te taki i ngā mahi |
Diversity and Inclusion
Diversity and Inclusion is a commitment to recognising and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement.
Practising diversity and inclusion means incorporating diversity into Ricoh’s talent acquisition, talent management, succession management processes and into our values and culture. This ensures that our workforce reflects the diverse communities in which we operate and our customer base.
Charity Support and Sponsorship
At Ricoh, we work with a number of different charities and sponsor event in our communities. From planting more than 20,000 trees on Motuihe Island to sponsoring the Wellington under 10’s rugby team, we like to keep ourselves involved with our local communities.
Keeping it Green
Ricoh Group maintains environmental management programmes in all five operating regions worldwide. Locally we have been assuming responsibility for environmental sustainability for several decades, making Ricoh New Zealand the industry leader in sustainable business practices.
We share this commitment to environmental sustainability with our suppliers, colleagues and customers.
Giving our Employees a Voice
thinkTWICE is our ideas platform. It allows our employees to spot a better way of doing things and to get that put in to action. Those closest to the source are often best placed to identify—and help resolve—the problem.
Over 70% of over 4000 ideas have been implemented improving the way we work within: Sustainability, Customer Satisfaction, Employee Engagment, Cost Reduction and Revenue Generation.
