Systems Administrator Level 2

Location: Auckland
Department: IT
Date Posted: 2022-04-29
Work Type: Permanent - Full Time

Our ITS division is growing rapidly and we now need a Systems Administrator to join our growing team, to support our customers to maintain and monitor their platforms.

About the role…

As the Systems Administrator you will be working alongside our Service Desk team to help ensure the delivery of our contracted proactive services to our customers. This a great opportunity for someone who is looking to grow their career in the IT space.

Key responsibilities…

  • Monitor managed systems for our managed customers in Australia
  • Respond, analyse and troubleshoot alerts
  • Escalate incidents when further investigation is required to L3 and NetOps teams
  • Check all backups for our managed customers to ensure compliance and integrity
  • Support the virtual environments of our customers
  • Work closely with other teams based in Australia

Skills, Attributes and Experience…

  • Microsoft Windows Server & Services (AD, DNS, DHCP)
  • Backups: configuration, restore and troubleshooting
  • Virtualization: VMware, Hyper-V
  • Antivirus, Windows patching, and security basic
  • Positive and can do attitude and willingness to learn
  • Legal entitlement to work in NZ long term

A bit about Ricoh…

Ricoh is the leading Global Technology company with over 100,000 employees in 200 locations. We empower digital workplaces by utilising innovative technologies and solutions to make our customers’ businesses to work faster, smarter and leaner, as well as providing service and support that match the products we deliver.

We invest in our employees and encourage a learning environment where you really can make your career what you want it to be. We provide access to learning tools and on the job training to support you, to grow and develop your career!

Ricoh is an equal opportunities employer. If you have access needs and need support with your application or wish to chat about this role you are welcome to call Natalia Boskovic – People & Culture Advisor on 093686104 or apply now!

Imagine. Change. Join the Ricoh Team