The Ricoh Way

At Ricoh, we’re driven by more than the bottom line. Kiyoshi Ichimura formulated Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.

Our Mission

At Ricoh Group, we are committed to providing excellence to improve the quality of living and to drive sustainability.

Our Vision

To be the most trusted brand with irresistible appeal in the global market.

Our Values

To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must commit to the highest standards of ethics and integrity.

The Spirit of Three Loves


Diversity and Inclusion

Diversity and Inclusion is a commitment to recognising and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement.

Practising diversity and inclusion means incorporating diversity into Ricoh’s talent acquisition, talent management, succession management processes and into our values and culture. This ensures that our workforce reflects the diverse communities in which we operate and our customer base.

Charity Support and Sponsorship

At Ricoh, we work with a number of different charities and sponsor event in our communities. From planting more than 20,000 trees on Motuihe Island to sponsoring the Wellington under 10’s rugby team, we like to keep ourselves involved with our local communities.

Keeping it Green

Ricoh Group maintains environmental management programmes in all five operating regions worldwide. Locally we have been assuming responsibility for environmental sustainability for several decades, making Ricoh New Zealand the industry leader in sustainable business practices.

We share this commitment to environmental sustainability with our suppliers, colleagues and customers.

Giving our Employees a Voice

thinkTWICE is our ideas platform. It allows our employees to spot a better way of doing things and to get that put in to action. Those closest to the source are often best placed to identify—and help resolve—the problem.

Over 70% of over 4000 ideas have been implemented improving the way we work within: Sustainability, Customer Satisfaction, Employee Engagment, Cost Reduction and Revenue Generation.