The Ricoh Way

At Ricoh, we’re driven by more than the bottom line. Kiyoshi Ichimura formulated Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.

People, Planet and Profit define how we approach sustainability in our business and these three key pillars are reflected in our mission, vision and values.

The Spirit of Three Loves

Our Mission

We are committed to providing excellence to improve the quality of living and to drive sustainability.

Our Vision

To be the most trusted global company.

Our Values
Customer Centric

Customer Centric

Act from the customer's perspective

Passion

Passion

Approach everything positively and purposefully

Gemba

Gemba

Learn and improve from the facts

Innovation

Innovation

Break with the status quo to create value without limits

Teamwork

Teamwork

Respect all stakeholders and co-create value

Winning Spirit

Winning Spirit

Succeed by embracing challenges through courage and agility

Ethics and Integrity

Ethics and Integrity

Act with honesty and accountability

Te Kaupapa Mātāmua

I te Rōpū Ricoh, e ū ana mātou kia kairangi te tuku i ngā mahi ki te whanake i te kounga o te oranga, ki te āki hoki i te toitūtanga o te whenua.

Te Whakakitenga

Kia whakapono nui te iwi ki a mātou hei kamupene ā-ao

Mātāpono
KIRITAKI

KIRITAKI

Ka tākina ngā mahi mai i te aronga o ngā kiritaki

ARONGA Ā-NGĀKAU

ARONGA Ā-NGĀKAU

Kia ngākaupai, kia aronui te aro ki ngā mea katoa

WHAKAWHANAKE

WHAKAWHANAKE

Kia ako, kia whakawhanake mai i ngā meka

AUAHATANGA

AUAHATANGA

Ka puta i te pouaka e hua mai ai te kounga mutunga kore

MAHI TAHI

MAHI TAHI

Ka whakaute i ngā kaihāpai katoa e puta kounga ai ngā mahi mā te mahi tahi

WAIRUA TOA

WAIRUA TOA

Ka angitu mā te māia me te tere o te hiki i ngā wero.

MATATIKA ME TE NGĀKAU PONO

MATATIKA ME TE NGĀKAU PONO

Kia pono, kia tika te taki i ngā mahi


Diversity and Inclusion

Diversity and Inclusion is a commitment to recognising and appreciating the variety of characteristics that make individuals unique in an atmosphere that promotes and celebrates individual and collective achievement.

Practising diversity and inclusion means incorporating diversity into Ricoh’s talent acquisition, talent management, succession management processes and into our values and culture. This ensures that our workforce reflects the diverse communities in which we operate and our customer base.

Charity Support and Sponsorship

At Ricoh, we work with a number of different charities and sponsor event in our communities. From planting more than 20,000 trees on Motuihe Island to sponsoring the Wellington under 10’s rugby team, we like to keep ourselves involved with our local communities.

Keeping it Green

Ricoh Group maintains environmental management programmes in all five operating regions worldwide. Locally we have been assuming responsibility for environmental sustainability for several decades, making Ricoh New Zealand the industry leader in sustainable business practices.

We share this commitment to environmental sustainability with our suppliers, colleagues and customers.

Giving our Employees a Voice

thinkTWICE is our ideas platform. It allows our employees to spot a better way of doing things and to get that put in to action. Those closest to the source are often best placed to identify—and help resolve—the problem.

Over 70% of over 4000 ideas have been implemented improving the way we work within: Sustainability, Customer Satisfaction, Employee Engagment, Cost Reduction and Revenue Generation.