Customer Install Administrator

Location: Auckland, Mount Wellington
Department: Installations
Date Posted: 2019-01-21
Work Type: Permanent - Full Time

Based in Mt Wellington, you’ll be responsible for co-ordinating installations of Ricoh machines to our customers.

As a Customer Administrator you’ll be liaising with our customers, our Sales team, our Workshop Engineers and our Field Technicians to arrange delivery and ensure seamless installations for our customers.

Joining a supportive and close-knit team who love delivering exceptional service, you’ll spend a lot of time on the phone. You will be managing a lot of moving parts, so we need someone who can comfortable keep multiple balls in the air at once!

The Role:

· Liaise with Ricoh customers to set installation dates

· Schedule customer audits with install service engineers

· Be the first point of contact for customer installations, relocations and pickups

· Liaise with demand planner on stock requirements

About You:

You will have exceptional organisational skills, good computer skills and the ability to pick things up quickly, but most importantly you’ll have an awesome can-do attitude. We’re looking for someone loves providing exceptional customer service and thrives in a busy role.

About Us:

Ricoh is a global organisation that is a leader in innovation. We strive to be the very best at what we do, and employ a continuous improvement model. With more than 400 employees across six locations in NZ, we place great emphasis on the continued learning and development of our team. At Ricoh you’re more than just a number.

If this sounds like you, please apply online today!